Privacy Policy

At Match Bet, we take your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.

By using Match Bet, you agree to the practices outlined below.

1. Information We Collect

To provide our services, we may collect the following information

Personal Information

Your name
Email address
Mobile number

Betting & Account Information

The bookmaker accounts you already hold
Information related to your onboarding and account setup
Betting-related information required to manage your membership and opportunities

Verification Documentation

After onboarding, some UK bookmakers may require identity or verification checks.

In these cases, we may collect:

Proof of identity
Proof of address
Other documentation requested by bookmakers or payment providers

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We only request information that is necessary for operating the service.

2. How We Use Your Information

We use your information to:

Assess your eligibility for Match Bet
Operate and manage your membership
Assist with bookmaker account setup and onboarding
Communicate important updates regarding your membership
Provide support and customer service
Improve the Match Bet experience and internal operations
Meet legal, compliance, or regulatory obligations where required

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We do not sell your personal data.

We do not share your information with third parties for marketing purposes.

Your information is only accessible to authorised members of the Match Bet team and trusted service providers required to operate the platform.

3. Data Storage & Security

We take reasonable technical and organisational measures to protect your information from:

Unauthorised access
Misuse
Loss
Disclosure
Alteration

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Sensitive documentation is stored securely and access is restricted where possible.

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While no online platform can guarantee absolute security, we aim to follow best practices in protecting user data.

4. How Long We Keep Your Data

We keep your information only for as long as necessary to:

Operate your membership
Fulfil legal or regulatory requirements
Resolve disputes or enforce agreements where necessary

If you leave Match Bet, we will aim to securely delete stored documentation within a reasonable period unless we are required to retain certain records for legal, compliance, fraud prevention, or regulatory reasons.

5. Communications

We may contact you regarding:

Membership updates
Onboarding progress
Account-related matters
Important operational or compliance notices
Support enquiries

If you subscribe to marketing or newsletter communications, you may opt out at any time.

6. Third-Party Services

Match Bet may use trusted third-party services to help operate the business, including:

Email communication platforms
Analytics tools
Payment providers
Automation or onboarding systems

These providers only receive access to information necessary for their role.

We are not responsible for the privacy practices of bookmakers or third-party websites you may access independently.

7. Your Rights

You may request to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion of your data where applicable
Withdraw consent for certain uses of your information

We will aim to respond to reasonable requests within an appropriate timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time as Match Bet evolves or legal requirements change.

The latest version will always be published on our website.

9. Questions About Your Data

If you have any questions regarding this Privacy Policy or your data, please contact:
info@match-bet.co.uk